
Product Information
30-Day Trial
30-Day Trial
What if it’s not right for my home?
We want you to feel completely confident when choosing your sofa.
We’re proud to share that our return rate is currently below 0.5%, far lower than the average online sofa return rate of around 10%–18%.
Most of our customers keep and love their sofas, but we understand that a sofa is a big decision. Sometimes, you only know if it truly works once it is in your home.
That’s why we offer a 30 Day Trial across our store.
30 Day Trial
Our 30 Day Trial applies storewide to all products purchased from OZDESIGN SOFA.
If your product is not the right fit for your home, you can contact us within 30 days of receiving your order.
As long as the product is in good condition, with no damage, stains, heavy wear, misuse, odours, or missing parts, we will accept the return and provide a full refund.
To help us continue improving our products, service, and customer experience, we may ask for brief feedback on why the product was not the right fit.
Whether the size, colour, comfort, style, or overall feel is not quite right for your space, we’re happy to help.
Collection & Product Recovery
Once your return is accepted, we will help arrange collection from your address.
All returned sofas and furniture items are never resold.
After collection, we’ll take care of the next steps. We work with local charity partners, donation networks, recycling services, and responsible recovery partners to make sure returned items are reused, donated, recycled, or responsibly recovered wherever possible. This helps support local communities and reduce unnecessary waste.
This helps us avoid unnecessary landfill while giving returned products the best possible second life.
Refunds
Refunds are processed once the returned product has been collected and checked.
If the product is returned in good condition, we will issue a full refund to your original payment method.
We may not be able to offer a full refund if the item is returned damaged, stained, heavily used, affected by odours, missing parts, or in a condition that is not consistent with normal home trial use.
How to Start a Return
To start a return, please contact us at support@ozdesignsofa.com or through our Contact Us page with:
- your order number
- a few clear photos of the product
- a short note letting us know you would like to return it
Our team will review your request and confirm the next steps.
Faulty or Damaged Products
The 30 Day Trial applies to change-of-mind returns.
It does not limit or replace any rights you may have if your product arrives faulty, damaged, incorrect, or not as described. If there is an issue with your order, please contact us as soon as possible and we will help resolve it.
Why Customers Love the Pebble Sofa Bed
Why Customers Love the Pebble Sofa Bed
Building on the versatility of our beloved Vantopia, the Pebble Sofa takes comfort to a luxurious new level. It retains the flexible spirit you love—stack it, split it, or turn it into a bed—but adds a softer touch where it matters most.
While the base features our signature premium cold foam for support, the defining feature of the Pebble is its upgraded armrests. We’ve re-engineered them with an extra layer of "soft wrap" padding, filled with a premium blend of down feathers and soft materials. This unique design adds a cloud-like finish that makes leaning back feel like a warm hug.
Whether it’s a movie night, a casual catch-up with friends, or a quiet moment to yourself, the Pebble Sofa is made to feel right at home. Its plush armrests offer the perfect support to lean on, while the durable, soft corduroy fabric keeps it looking sleek and feeling incredibly cosy.
One sofa, endless possibilities, and now—ultimate softness.
Specifications & Dimensions
Specifications & Dimensions
Customization
Customization
Shipping Information
Shipping Information
Materials
Materials
Care Instructions
Care Instructions
Crafted for Comfort and Choice
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Cold Foam: Firm, supportive core for lasting comfort.
Down & Foam Blend: Soft, sink-in cushioning with improved recovery.
Premium Chenille Fabric: Smooth, durable, and comfortable in daily use.
Packaging Made for Small Spaces
Compact Boxes, Designed for Real Life
• Easier to handle — ideal for solo living or limited mobility
• Vacuum-compressed for compact delivery through narrow spaces
• Box size: 95 × 44 × 44 cm, approx. 22 kg each
• Unpack and relax — no tools, no assembly
About Us
At OZDESIGN SOFA, we create furniture that keeps pace with busy, ever-changing lives. By pairing contemporary design with everyday practicality and a respect for the planet, we turn living rooms into adaptable spaces. Our story began with a simple goal: build sofas that grow with you—flexible, stylish, and fully modular.
A Fully Removable Design
All covers and cushions are fully removable for easy cleaning.
If you’d like to see your sofa before it ships, just email us — we’ll record a quick personalised video for you.