Shipping Timeline Guide

From order to delivery, here’s what to expect:

Express Shipping

Express Shipping is the simpler option. Your order is usually dispatched within 2–3 business days, and we’ll send your shipping details as soon as it’s on the way.

Standard Shipping

  • 1–2 weeks: Order processing, production & dispatch
  • 4–5 weeks after dispatch: Reminder email with ETA & delivery instructions
  • 5–10 weeks depending on country: Local delivery, kerbside only. The driver will contact you via phone or email before delivery.

Production Phase

Express Shipping

Express items are usually already made and in stock, and are dispatched within 2–3 business days after your order is confirmed.

Standard Shipping

For Standard Shipping, your sofa is crafted after your order is confirmed. Production usually takes 1–3 weeks, depending on the model and customisation.

Shipping & Transit

After production, we arrange international shipping based on your delivery address.

Estimated delivery times range from 3 to 9 weeks, depending on your location.

Please refer to the timeline below to estimate the shipping time to your region.

  • Americas(4-8 weeks): United States, Canada, Mexico
  • Asia(2-3 weeks): Japan, South Korea, Singapore 
  • Europe(6-8 weeks): Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, United Kingdom
  • Middle East(6-8 weeks): Saudi Arabia, United Arab Emirates
  • Oceania(8-10 weeks): New Zealand

Local Delivery

Delivery method depends on the size and specification of your sofa.

Larger furniture orders may be delivered by a specialist furniture delivery partner, who will contact you by email or phone to arrange a delivery time.

Carton-packed orders may be sent with a courier such as DPD, DHL, or a similar service. Tracking details will be shared once your order is on the way.

Delivery is kerbside only. Our default delivery option is kerbside only and does not include in-home delivery, assembly, or packaging removal. For any additional delivery requests, please contact us in advance at support@ozdesignsofa.com.

Optional Upgrade: Premium Packaging

For customers living in apartments or places where handling crates is difficult, we offer a paid upgrade to more convenient packaging.

The exact service and cost vary depending on your country.

Please contact us via our Contact Us page or email us at support@ozdesignsofa.com for details.